Coach Reviews

Want to provide your feedback about a manager or one of the owners — use this form.  Managers, feel free to use this form to provide feedback to the owners.

Coach Rachel:

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Consistently Strong Coaching, but Prioritize Following Directions.

Manager Review | View Manager Report | Owner Aggregate Score: 90 /140 | Coach-self Score: 84 /140

Paul’s Comments: There are many more considerations about operations and marketing tasks that you know.  If we switch your task, it’s either because something more important has come up, or you have used all the time budgeted to complete the task (and Paul or Dawn has to finish it.)  We appreciate your comments, feedback and suggestions.   However, we make marketing decisions on more factors than you can take into account.  You’ll never have trouble as an employee (at Sand & Steel or anywhere else) when you provide feedback about your thoughts, but do a 100% of your best work product to follow what is asked — as opposed to what you might subjectively think is best.

When you are properly focused, your work product and training is top notch.  Keep setting the standard for everyone else!

Be more aware of tasks that are being done inefficiently, and work with the owners to improve the mechanisms.

Dawn’s Comments: 1. Remove the word “forgot” from your vocabulary. We have provided you with Basecamp. 2. Remember that as far as careers in Management go, you are still young, and have much to learn. We are willing to help you, we have made many mistakes along the way in our careers, take our knowledge and learn from it. My hope is that our Managers don’t become as good as us – they become better.

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Coach Max:

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Consistently Strong Coaching, improve competence in EZ-facility.

Manager Review | View Manager Report | Owner Aggregate Score: 100/140 | Coach-self Score: 116 /140

1. Needs to learn more about how Operations/EZFacility works. 2. Needs to learn how to delegate less important tasks to employees so he can work on more important projects 3. Proactive with asking/scheduling training for him and his staff regarding Operations functions 4. Practice the Sales Process – learn how to effectively use his naturally calm demeanor to put potential clients at ease with their decision to purchase services.

Make your marketing look better.  You focus a lot on providing correct information (and that is important.)  It’s just as important (if not more important) that it looks good.  Keep your marketing folder organized, your files names clear, and you videos looking top notch.

Focus Point: Finding new clients and retaining existing ones are areas we want more feedback from you.  You’ve gotten much better at getting help early on in projects.  Recently, we’ve seen some slippage in your time management of your own work.  Always, consider whether what you are working is an efficient and optimized use of your time.  If you don’t have enough work to do, get more work earlier on.  Think about how you take on some of Paul’s responsibilities.  If you free up his time, he can take on new projects to help the gym.

New Clients and New Coaches don’t always fit within neatly confined packages.  When you evaluate new coach applications, think about and articulate the reasons we should say yes.  When you sell packages to new clients, find a way to conform our packages to what they want.

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Coach Matt:

Paul’s Comments: We have seen improved effort on marketing thank you.  Comments from clients have been positive.  Work product has been solid.  Overall A+ job for August.

Cons: I am not sure that you understand our sales process and how to sell products and services to new clients.

Manager Review | View Manager Report | Manger Aggregate Score: 120/140 | Paul’s Score: 130/140

Coach Brennen:

Paul’s Comments: We have seen improved effort on training.  Client marks on training has improved.  Marketing work has been outstanding.

Continue to work at getting better at training.  Train with Paul (e.g. workout with him) so he can teach you how to become better.

Manager Review | View Manager Report | Manger Aggregate Score: 122/140 | Paul’s Score: 124/140

Coach Santos:

Paul’s Comments: Massive improvements across the board in professionalism, follow-through, feedback, and helpfulness.

I still want more.  If you see something that needs to be fixed, fix it, and tell us you fixed it.  We’ll sort out who’s job it is to fix it.  We need to rely on each other to grow and improve.

Manager Review | View Manager Report | Manger Aggregate Score: 100/140 | Paul’s Score: 124/140

Coach Hannah:

Paul’s Comments: Good attention on the client.  Very nice job on operations.

Kinesiology and biomechanics continue to be an issue for you.  We have a zero slop standard for movements at Sand & Steel.  This means, you have to make sure clients do a perfect job on their form everytime.

Continue to get help from senior coaches on how movements should look when filming.

Manager Review | View Manager Report | Manger Aggregate Score: 130/140 | Paul’s Score: 117/140

Coach Brian:

Paul’s Comments: Amazing job and coaching.  Given how long you have been at Sand & Steel, you are breaking records in terms of client feedback and attention to the client.  You are always pitching in a little extra — we love that and we appreciate it. 🙂

Improve your email communication and basecamp knowledge.  Continue to work on the operations knowledge and sales knowledge.  Make sure you keep the front desk area clean at all times.

Manager Review | View Manager Report | Manger Aggregate Score: 116/140 | Paul’s Score: 119/140

Coach Maggie:

Paul’s Comments: Everything has been improving at a good pace.  Biggest areas to focus on is attention to detail on marketing.  Better looking videos, more careful attention on techniques in video, small errors on the webpage (double check your work.)

Strong marks on email communication and reading emails.

You are proving to be a swiss army knife of a coach — able to do just about everything, and that’s awesome.  Keep sharpening those blades. When are we promoting you to a junior coach?

Manager Review | View Manager Report | Manger Aggregate Score: ###/140 | Paul’s Score: 128/140

Promotion to Junior Coach

  1. Published Bio on Sand and Steel Fitness website.  At least 500 words, 2 pictures, and a 1 minute video.
  2. Completed Online Workouts Process Flow
  3. Pass the Mentorship Exam
  4. Pass the Level 1 Certification
  5. Manager Score of 80%
  6. Average client score of 4.5 with at least 5 reviews.

Junior Coach Benefits

Junior Coach has the following benefits currently.*

  • Hour Cap 37.5  hours / week: $18 per personal training session. $18 per hour marketing projects. $18 per hour operating projects. Six hours of marketing per week is required. Subject to taxes and normal deductions. No vacation and no medical benefits.
  • Signon bonus of $500 (if applicable) is paid when you are promoted to Senior Coach.

* Subject to change depending on current recruitment options.  You’ll be provided with a contract when you have achieved junior coach status.

Promotion to Senior Coach

  1. Published Bio on Sand and Steel Fitness website.  At least 500 words, 2 pictures, and a 1 minute video.
  2. Average Manager score of 80%.
  3. Registration for a third party training certification.
  4. 3 Months Experience.

Senior Coach Benefits

Senior Coach has the following benefits currently.*  Choose A or B:
A) Hour Cap 30 hours / week: $25 per personal training session. $18 per hour marketing projects. $18 per hour operating projects. Six hours of marketing per week is required. Subject to taxes and normal deductions. No vacation and no medical benefits.

B) Must work 37.5hrs/week to qualify. $18 per personal training session. $18 per hour marketing projects. $18 per hour operating projects. Subject to taxes and normal deductions.

  • Medical benefits included (see the benefits document for details).
  • 1 Week Paid Vacation (granted 1 year from date you start full time.)
  • 1 Complimentary Certification up to $1000 (granted 1 year from date you start full time.)
  • Library Card. You will be permitted to take out one book from the Sand & Steel Library for home study (you will need to “checkout/checkin the book”).

Signon bonus of $500 will be paid over three months of installments.

* Subject to change depending on current recruitment options.  You’ll be provided with a contract when you have achieved senior coach status.